social support insights

Sat, 10/19/2013 - 19:44

Trends: Real World Lessons In Optimizing The Customer Service Experience From Kana Connect

Mon, 05/21/2012 - 01:59

Monday's Musing: Avoiding Social Media Fatigue Through Engagement

Fri, 05/18/2012 - 08:25

Friday's Features: Using Attensity Analyze 6.0 To Compare Customer Sentiment For @united @southwestair @virginamerica

Mon, 04/30/2012 - 05:37

Quark Summary: What CFOs Need to Know About SaaS and Cloud Integration

Mon, 04/09/2012 - 16:09

Event Report: Clarabridge Customer Connections 2012 #cbc312

Sat, 03/17/2012 - 19:49

Research Summary: Best Practices - Three Simple Software Maintenance Strategies That Can Save You Millions

Wed, 03/07/2012 - 19:01

Quark Summary: What Every CMO Needs To Know About The Six C's Of Customer Engagement

Wed, 01/18/2012 - 21:08

Executive Profiles: Disruptive Tech Leaders In Social Business - Randy Guard, SAS Institute

Sun, 01/15/2012 - 06:06

Monday's Musings: Seven Basic Privacy Rights Users Should Demand For Social Business

Wed, 01/04/2012 - 22:20

News Analysis: Lithium Technologies Adds $53M in Financing

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