Staffing

From Pyramid to Diamond With AI Bots Not FTEs

Monday's Musings: In An Age of AI, Death To The Pyramid Model, Long Live The Diamond

The Traditional Pyramid Is Under Attack Most professional services firms have operated in a pyramid model where the most senior owner of a P&L would have a staffing ratio of 1:3 to 1:5 and their next reports would have a staffing ratio of 1:5 to 1:10. This pyramid structure would continue until the last level. There could be as many as 8 to 10 levels in a structure that looks like this with billable rates per hour that would correspond to seniority and level of expertise.
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