Next Generation Customer Experience

Mon, 04/17/2023 - 00:00

Monday's Musings: Is ChatGPT Hype or The Future Of CX?

ChatGPT or Generative AI Is This Year’s POC And Shiny Object While generative AI has been around for some time, ChatGPT has captured the hearts and minds of the general population in highlighting tangible possibilities of what AI can accomplish both in the consumer and enterprise world. In fact,

Sun, 06/07/2015 - 15:07

Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform

Wed, 05/06/2015 - 11:00

Research Summary: The Correct Way to Use Customer Data

Mon, 01/12/2015 - 18:15

Event Report: Insights From #NRF15 Retail's Big Show Highlight Need For Continuity Of Experience

Sat, 11/01/2014 - 02:24

Event Report: The Storify #CCE2014 TweetStream On #DigitalTransformation #DigitalBiz

Sat, 09/27/2014 - 20:04

News Analysis: Adobe EchoSign's Electronic Signatures Goes 100% Mobile

Sun, 05/11/2014 - 13:40

Monday's Musings: Why May 12th, 2014 Is One Of The Busiest Weeks In Enterprise Software Conferences

Fri, 04/11/2014 - 09:51

Event Report: Marketo Moves From Revenue Management To Customer Engagement Platform #MKTGNation14

Sat, 03/22/2014 - 16:42

News Analysis: Gainsight Spring 2014 Release Targets Large Enterprises Making The Transition To #DigitalBiz

Mon, 01/06/2014 - 06:29

News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities

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