Next Generation Customer Experience

Open AI Logo

Monday's Musings: Is ChatGPT Hype or The Future Of CX?

ChatGPT or Generative AI Is This Year’s POC And Shiny Object While generative AI has been around for some time, ChatGPT has captured the hearts and minds of the general population in highlighting tangible possibilities of what AI can accomplish both in the consumer and enterprise world. In fact,
Read More

Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform

Read More

Research Summary: The Correct Way to Use Customer Data

Read More

Event Report: Insights From #NRF15 Retail's Big Show Highlight Need For Continuity Of Experience

Read More

Event Report: The Storify #CCE2014 TweetStream On #DigitalTransformation #DigitalBiz

Read More

News Analysis: Adobe EchoSign's Electronic Signatures Goes 100% Mobile

Read More

Monday's Musings: Why May 12th, 2014 Is One Of The Busiest Weeks In Enterprise Software Conferences

Read More

Event Report: Marketo Moves From Revenue Management To Customer Engagement Platform #MKTGNation14

Read More

News Analysis: Gainsight Spring 2014 Release Targets Large Enterprises Making The Transition To #DigitalBiz

Read More

News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities

Read More
Subscribe to Next Generation Customer Experience