CX

ChatGPT or Generative AI Is This Year’s POC And Shiny Object While generative AI has been around for some time, ChatGPT has captured the hearts and minds of the general population in highlighting tangible possibilities of what AI can accomplish both in the consumer and enterprise world. In fact,

The Massive Evolution From RPA to Intelligent Autonomous Applications Has Begun The robotic process automation market has helped many clients increase speed, deliver higher accuracy, achieve greater levels of consistency, reduce costs, provide scale, and improve quality. Constellation estimates the market size in 2021 to achieve $2.2B in revenue with a CAGR of 18.8% and growth to $5.07B in 2026. RPA is a technology that enables automation of business processes using software robots "bots".